Run Time Error 339" Component TKUTS.DLL not
correctly registered, file is missing or invalid. Also Runtime Error 429 – Active X cannot
load.
This is usually caused because you
don't have the proper Java VM. Install
the Java VM described here. Go to our
website, www.goual.com.
Click on "Java Update". As with any
download from the web,
you can choose to open or download the file. We suggest you open
the file. If you choose to download it, you will need to
run it. The file name is JAVA.EXE and it
is 5MB in size. After Java VM is installed, let the system reboot.
Solutions for program
not starting or exiting
If you Unimatic
Add-On or Easy Apollo program consistently won’t start when you double click
the icon or won’t exit when you are done it is probably another program that is
blocking it. A lot of times it is
spyware that you are not aware is running.
A solution that will work is as follows,
For Windows
XP,
Click
on “Start” and “Run” and enter MSCONFIG.
For Vista and
Windows 7,
Click
on “Start” and enter MSCONFIG in the search window.
Press Enter
key. That should bring up the System
Configuration window.
Click
on the “Startup” tab.
Uncheck all
the boxes.
Save.
Reboot when
prompted. A window will appear asking if you want use the selective startup
configuration. Check the box that will
prevent you from being asked this each time you reboot and click on OK.
That’s
it. If there is a program you are sure
you need or want during startup, you can go back into the Startup tab
and recheck it’s box. Almost all of that
stuff you don’t need and can start from your desktop
anyway. On my system I only have the
Symantec boxes checked for my Norton Anti-Virus and Internet security.
On my XP
machine, I have
found that the Add-On program will not load if I have run a DVD or some
multi-media applications first. You can
reboot or end the process of the offending program in the task manager (Ctrl –
Alt –
My new security code does not work.
Also make sure your code is fourteen
letters and numbers. Codes don’t use the letter “O”. They do use the number “0”. Cut and paste from our email into your user
profile works well.
The program appears to log me in, but I
have nothing but a black screen and a cursor jumping around..
You need to reset your screen colors.
Start the program, click on "Settings" - "Terminal" -
"Screen Colors". Choose blue for the background and white for the
foreground. Save.